Over the past year, Malaysia's hardware industry has been quietly undergoing a shake-up—rising raw material prices, stricter export regulations, increasing pressure to upgrade technology, and a shortage of local human resources have left many SME owners feeling like they can't survive.
However, within every crisis lies an opportunity.
The Three Major Challenges Posed by the Macro Environment
☑️ 1. Rising Costs and Compressed Profits
Prices for steel, aluminium, and components have been steadily increasing, with transportation costs also driving up costs upstream. Many SMEs have had to rely on cutting labour costs to make up for the shortfall.
☑️ 2. Difficulty in Finding Skilled Labour
Many supply chains require technical engineering personnel (such as CNC operators and technical maintenance staff). However, even when companies manage to retain these skilled workers, they may still lose them because their management systems fail to recognise their value.
☑️ 3. Environmental changes + new strategic opportunities, but unstable investment
As companies like Huawei and NVIDIA embrace Malaysia for data centres, this has also driven demand for new supporting components and engineering parts. However, determining which SMEs can undergo technological transformation and which require training remains a significant challenge.
It’s not that you can’t do it; it’s that your HR system is holding you back
Many small factories and distributors still rely on Excel to manage employee records and track attendance in the workshop environment.
This is not only outdated information but also severely impacts the two core capabilities of “talent management” and “performance control.”
How can MOCHI HRMS+ help you break free from the cycle of random fate?
MOCHI is an HRMS+ system designed for SMEs, requiring no IT team and available for a monthly fee.
We offer a tailored solution for the ‘steel industry’:
🏢 【Employee Skill Map】
Use Talent Cards to continuously update each employee's technical skills, certifications, and experience.
When a new project requires hiring, first check your ‘talent pool’ to enhance internal lateral transfer capabilities.
📊 【Performance Evaluation + KPI OKR】
Showcase performance metrics, not just ‘how much was done,’ but ‘how efficiently it was done.’
Whether it's a factory manager or a warehouse worker, there are automated analysis results prioritised by importance.
📅 【Environmental Check-In + Shift Management】
In various scenarios, mobile check-ins and automatic shift scheduling are available.
Additionally, we assist small factories in establishing effective environmental assessment systems aligned with ESG and occupational health and safety standards.
💸 【Tiered Management + Pricing Suitable for SMEs】
Starting at RM149 per month for teams of 10 or fewer.
Users and modules can be added as needed, with the final solution cost being budgetable and controllable.
Conclusion in a nutshell:
‘The challenges posed by environmental constraints are not solved by deploying more manpower, but by leveraging better information and systems.’
When you have a professional HRMS+ system, you have sufficient data and statistics to make informed decisions.
MOCHI HRMS+ was established to help SMEs like yours escape the challenging environment of price wars and small factory struggles, and enter the era of digital lean management.
The Challenges and Opportunities Facing Malaysia's Hardware Industry: How HR Technology Can Help SMEs Break Through
Over the past year, Malaysia's hardware industry has been quietly undergoing a shake-up—rising raw material prices, stricter export regulations, increasing pressure to upgrade technology, and a shortage of local human resources have left many SME owners feeling like they can't survive.
However, within every crisis lies an opportunity.
The Three Major Challenges Posed by the Macro Environment
☑️ 1. Rising Costs and Compressed Profits
Prices for steel, aluminium, and components have been steadily increasing, with transportation costs also driving up costs upstream. Many SMEs have had to rely on cutting labour costs to make up for the shortfall.
☑️ 2. Difficulty in Finding Skilled Labour
Many supply chains require technical engineering personnel (such as CNC operators and technical maintenance staff). However, even when companies manage to retain these skilled workers, they may still lose them because their management systems fail to recognise their value.
☑️ 3. Environmental changes + new strategic opportunities, but unstable investment
As companies like Huawei and NVIDIA embrace Malaysia for data centres, this has also driven demand for new supporting components and engineering parts. However, determining which SMEs can undergo technological transformation and which require training remains a significant challenge.
It’s not that you can’t do it; it’s that your HR system is holding you back
Many small factories and distributors still rely on Excel to manage employee records and track attendance in the workshop environment.
This is not only outdated information but also severely impacts the two core capabilities of “talent management” and “performance control.”
How can MOCHI HRMS+ help you break free from the cycle of random fate?
MOCHI is an HRMS+ system designed for SMEs, requiring no IT team and available for a monthly fee.
We offer a tailored solution for the ‘steel industry’:
🏢 【Employee Skill Map】
Use Talent Cards to continuously update each employee's technical skills, certifications, and experience.
When a new project requires hiring, first check your ‘talent pool’ to enhance internal lateral transfer capabilities.
📊 【Performance Evaluation + KPI OKR】
Showcase performance metrics, not just ‘how much was done,’ but ‘how efficiently it was done.’
Whether it's a factory manager or a warehouse worker, there are automated analysis results prioritised by importance.
📅 【Environmental Check-In + Shift Management】
In various scenarios, mobile check-ins and automatic shift scheduling are available.
Additionally, we assist small factories in establishing effective environmental assessment systems aligned with ESG and occupational health and safety standards.
💸 【Tiered Management + Pricing Suitable for SMEs】
Starting at RM149 per month for teams of 10 or fewer.
Users and modules can be added as needed, with the final solution cost being budgetable and controllable.
Conclusion in a nutshell:
‘The challenges posed by environmental constraints are not solved by deploying more manpower, but by leveraging better information and systems.’
When you have a professional HRMS+ system, you have sufficient data and statistics to make informed decisions.
MOCHI HRMS+ was established to help SMEs like yours escape the challenging environment of price wars and small factory struggles, and enter the era of digital lean management.
[5 SME Struggles in Malaysia] How MOCHI Helps You Break Through the Bottleneck
By: MOCHI Technology Sdn Bhd
For: Malaysian SME owners, operation managers, HR, and finance leads
Malaysian SMEs account for 97.4% of total businesses, but many are stuck in a state of survival.
If this sounds like your business, you’re not alone:
👥 Not enough staff, one employee wears three hats
📱 Messy operations — running your company through WhatsApp
🔁 High turnover, never-ending onboarding cost
📉 Zero visibility — decisions made by gut feel
🧾 Payroll & HR done in Excel — full of errors
Don't worry — we’ll break down these problems and show you practical, localised solutions.
Can’t find people to hire
Everyone is burned out from multitasking
Leave and attendance tracking is manual and outdated
Use an HR automation system like MOCHI HRMS to handle attendance, leave, payroll, and claims — all in one place
Set clear job scopes and KPIs to prevent duplicated work
Offer flexible hours and support remote work with centralised systems
🎯 Companies using HRMS save up to 30% of HR admin time
Claims and approvals drag on for weeks
The quotation process is slow and messy
Files are stored on USBs, and leave requests get lost
Use MOCHI’s cloud-based platform for workflows and approvals
Automate forms and enable real-time progress tracking
Centralise files with role-based access controls
New hires quit within 3 months
No clear growth plan for staff
Boss says, “If I have to train one more person, I’ll go crazy.”
Build a career progression map and OKRs for each role
Use MOCHI’s onboarding toolkit to help new hires integrate faster
Launch a mentorship system to retain knowledge internally
👥 Employees who feel guided are less likely to leave
No idea what customers think
No insight into which product makes money
HR decisions are based on rough guesses
Use MOCHI’s BI module to generate real-time HR, payroll and performance reports
Sync with Power BI or Google Data Studio for deeper insights
Payroll is always late
Tax submissions are full of errors
Calculating OT, EPF, and SOCSO is a headache
Use MOCHI’s automated payroll system that complies with Malaysian regulations
Auto-generate payslips, EA Forms, and LHDN files
Easily submit PCB, EPF, and SOCSO without manual data entry
MOCHI is not just an HR platform — it’s built for Malaysian SMEs, by people who understand your daily hustle. Here’s what you’ll get:
Localised support in English, Bahasa, and Chinese
Transparent pricing starting from RM199/month
Human customer service, not chatbots or AI auto-replies
📞 WhatsApp Us: +60-XXX-XXXXXXX
📧 Email: hello@mochi.my
🌐 Website: https://mochi.global/
The biggest risk to an SME is not the market — it’s staying stuck.
Start improving your internal processes today. Empower your team. Make faster, smarter decisions.
MOCHI — helping your business grow from Small to Strong.
[5 SME Struggles in Malaysia] How MOCHI Helps You Break Through the Bottleneck
By: MOCHI Technology Sdn Bhd
For: Malaysian SME owners, operation managers, HR, and finance leads
Sound Familiar? The Daily Pain of Running an SME in Malaysia
Malaysian SMEs account for 97.4% of total businesses, but many are stuck in a state of survival.
If this sounds like your business, you’re not alone:
👥 Not enough staff, one employee wears three hats
📱 Messy operations — running your company through WhatsApp
🔁 High turnover, never-ending onboarding cost
📉 Zero visibility — decisions made by gut feel
🧾 Payroll & HR done in Excel — full of errors
Don't worry — we’ll break down these problems and show you practical, localised solutions.
🧩 Struggle 1: Not Enough Manpower
❗ What it looks like:
Can’t find people to hire
Everyone is burned out from multitasking
Leave and attendance tracking is manual and outdated
✅ How to fix it:
Use an HR automation system like MOCHI HRMS to handle attendance, leave, payroll, and claims — all in one place
Set clear job scopes and KPIs to prevent duplicated work
Offer flexible hours and support remote work with centralised systems
🎯 Companies using HRMS save up to 30% of HR admin time
🧩 Struggle 2: Broken Processes = Slow Business
❗ What it looks like:
Claims and approvals drag on for weeks
The quotation process is slow and messy
Files are stored on USBs, and leave requests get lost
✅ How to fix it:
Use MOCHI’s cloud-based platform for workflows and approvals
Automate forms and enable real-time progress tracking
Centralise files with role-based access controls
🧩 Struggle 3: High Turnover = High Cost
❗ What it looks like:
New hires quit within 3 months
No clear growth plan for staff
Boss says, “If I have to train one more person, I’ll go crazy.”
✅ How to fix it:
Build a career progression map and OKRs for each role
Use MOCHI’s onboarding toolkit to help new hires integrate faster
Launch a mentorship system to retain knowledge internally
👥 Employees who feel guided are less likely to leave
🧩 Struggle 4: No Data, Just Gut Feeling
❗ What it looks like:
No idea what customers think
No insight into which product makes money
HR decisions are based on rough guesses
✅ How to fix it:
Use MOCHI’s BI module to generate real-time HR, payroll and performance reports
Sync with Power BI or Google Data Studio for deeper insights
🧩 Struggle 5: Payroll Nightmares Every Month
❗ What it looks like:
Payroll is always late
Tax submissions are full of errors
Calculating OT, EPF, and SOCSO is a headache
✅ How to fix it:
Use MOCHI’s automated payroll system that complies with Malaysian regulations
Auto-generate payslips, EA Forms, and LHDN files
Easily submit PCB, EPF, and SOCSO without manual data entry
💡 MOCHI: More Than Just a Tool — It’s an SME Growth Partner
MOCHI is not just an HR platform — it’s built for Malaysian SMEs, by people who understand your daily hustle. Here’s what you’ll get:
Localised support in English, Bahasa, and Chinese
Transparent pricing starting from RM199/month
Human customer service, not chatbots or AI auto-replies
🎁 Book a Free Demo — Let’s Future-Proof Your Business
📞 WhatsApp Us: +60-XXX-XXXXXXX
📧 Email: hello@mochi.my
🌐 Website: https://mochi.global/
Final Thoughts
The biggest risk to an SME is not the market — it’s staying stuck.
Start improving your internal processes today. Empower your team. Make faster, smarter decisions.
MOCHI — helping your business grow from Small to Strong.