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Attract Better Talent with Better Payroll — Inside MOCHI’s HRMS+ Solution

Talent
July 25, 2025 by Admin

Attract Better Talent with Better Payroll — Inside MOCHI’s HRMS+ Solution

Payroll isn’t just about calculating salaries or processing payments on time. For modern businesses—especially SMEs looking to attract and retain great talent—payroll is a critical part of your company’s reputation and employee experience.

In Malaysia, many jobseekers today evaluate employers based not just on salary amount, but also on the efficiency, accuracy, and transparency of how that salary is managed. When companies have messy, delayed, or unclear payroll practices, employees quickly lose trust—and potential hires may look elsewhere.

That’s where MOCHI’s HRMS+ Payroll module comes in. It transforms payroll from a manual task into a strategic advantage for your employer brand. With automated calculations, real-time analytics, full compliance with Malaysian statutory requirements, and a self-service portal for staff—MOCHI helps businesses deliver payroll that is fast, error-free, and employee-friendly.

This article will walk you through:

  • Why payroll affects your ability to hire and retain top talent

  • What common payroll mistakes turn off employees

  • How MOCHI HRMS+ solves these problems

  • Real business case results from SME users

  • How to use payroll as a competitive recruitment tool

If you're a growing company looking to improve your hiring outcomes and reduce staff turnover, payroll is not something to overlook. Let’s explore how a better payroll system can help you build a stronger team.




Resource image from: (https://dmpayroll.com/talent-management/

1. Why Payroll Matters in Talent Strategy

Traditional payroll is transactional. But in today’s tight labor market, a smooth, transparent, and responsive payroll process communicates:

  • Reliability – employees know they’ll be paid correctly and on time

  • Professionalism – reflects organizational maturity

  • Employee care – shows you value their contributions

Studies show that pay discrepancies and delayed payments significantly affect job satisfaction and increase turnover—even more so than compensation level (instagram.com, my.employer.seek.com).


2. Challenges SMEs Face in Payroll Management


Pain Point

Impact on Talent

Manual calculations

Errors → distrust, time wasted fixing issues

Compliance complexity

Legal risks and payroll delays

Poor communication

Employees unsure of tax, benefits, or payslip accuracy

No self-service tools

Constant pressure on HR for basic payroll queries

These issues drain HR time, frustrate employees, and damage trust—making your company less competitive in talent acquisition.

Resource image from: 

(Screenshot of product video of HRMS https://www.mochi.global/hrms

3. MOCHI HRMS+ Payroll Features & Talent Impact

MOCHI’s payroll module is crafted to solve these pain points and strengthen talent attraction:

  1. Automated salary calculations
    Handles complex items: overtime, deductions, bonuses, allowances

  2. Compliance with LHDN & EPF/SOCSO/PCB/EIS
    Auto-updates tax and government contributions

  3. Bulk payslip generation & encrypted distribution
    Saves HR hours and ensures confidentiality (mochi.global, nrsplus.com, protegent360.com)

  4. Employee self-service portal
    Access payslips, tax forms, and claim statuses anytime

  5. Integration with attendance & claims
    Reduces manual data transfer errors

  6. Analytics dashboard
    Shows labor cost trends, overtime usage, and bonus eligibilities

These features communicate security and consistency—boosting your employer brand in the eyes of current and future talent.


4. Business & Talent Benefits of Better Payroll


Benefit

How It Helps Talent

Fewer errors

Increases trust and job satisfaction

Faster payments

Enhances reliability and lowers financial anxiety

Transparency & access

Builds trust and reduces HR friction across staff

Professional policies

Reinforces employer credibility and confidence

Stronger employer branding

Helps you stand out in job listings and interviews


5. Customize Payroll as a Recruitment Advantage

Here’s how SMEs can use payroll as a talent attraction tool:

  1. Offer performance-based bonuses with clear payout schedules

  2. Provide transparent pay breakdowns in offers

  3. Enable salary structuring tools for employees to optimize take-home pay

  4. Celebrate consistency ("24‑hr payroll turnaround") as a selling point

  5. Use analytics for market-competitive pay based on data insights

MOCHI HRMS+ gives you the tools to execute this with minimal effort and maximum impact.


6. Real Stories of Using MOCHI HRMS+


Before Using MOCHI HRMS+

After Implementing MOCHI HRMS+

Payroll, attendance, claims, and leave were handled manually or via separate spreadsheets.

Smart Attendance: GPS-enabled mobile clock-in/out; flexible leave and instant claims sync. (https://www.mochi.global/hrms?utm_source=chatgpt.com

Payroll preparation was slow, error-prone, and required manual statutory filings.

One-click payroll automation: auto-calculates salary, EPF/SOCSO/PCB/EIS, and EA form compliance.

Employees needed to request payslips, leave balances and claim status via email or in person.

Self-service dashboard: employees instantly view payslips, leave, claims, plus mobile access anytime.

HR was tied down with paperwork and fragmented HR systems.

AI-powered workflows streamline attendance, payroll, leave, and organizer/calendar — freeing HR to focus on culture, talent and engagement.

Limited visibility into team status, culture, or overall attendance patterns.

Culture Builder, Real-time reporting & analytics, and integrated calendar improve engagement and workforce planning.


7. Best Practices to Leverage Payroll for Talent

  1. Promote payroll speed and accuracy in job listings

  2. Showcase self-service features during onboarding

  3. Encourage managers to reference pay transparency in performance feedback

  4. Share payroll “wins” on social media—for example, improved delivery speed or error reduction

  5. Use data to build trust: highlight consistent payout records and benefits compliance


💡 Final Word from MOCHI

Payroll excellence is a reflection of how much you value your people. With MOCHI HRMS+, you gain:

  • Automated, error-free processing

  • Regulatory compliance

  • Employee empowerment through transparency

  • Strategic data insights

That’s not just better payroll—that’s better talent attraction, retention, and engagement.

Let’s show your future hires that your people come first, backed by MOCHI’s reliable, performance-driven systems.Attract Better Talent with Better Payroll — Inside MOCHI’s HRMS+ Solution

Payroll isn’t just about calculating salaries or processing payments on time. For modern businesses—especially SMEs looking to attract and retain great talent—payroll is a critical part of your company’s reputation and employee experience.

In Malaysia, many jobseekers today evaluate employers based not just on salary amount, but also on the efficiency, accuracy, and transparency of how that salary is managed. When companies have messy, delayed, or unclear payroll practices, employees quickly lose trust—and potential hires may look elsewhere.

That’s where MOCHI’s HRMS+ Payroll module comes in. It transforms payroll from a manual task into a strategic advantage for your employer brand. With automated calculations, real-time analytics, full compliance with Malaysian statutory requirements, and a self-service portal for staff—MOCHI helps businesses deliver payroll that is fast, error-free, and employee-friendly.

This article will walk you through:

Why payroll affects your ability to hire and retain top talent

What common payroll mistakes turn off employees

How MOCHI HRMS+ solves these problems

Real business case results from SME users

How to use payroll as a competitive recruitment tool

If you're a growing company looking to improve your hiring outcomes and reduce staff turnover, payroll is not something to overlook. Let’s explore how a better payroll system can help you build a stronger team.

Resource image from: (https://dmpayroll.com/talent-management/)

1. Why Payroll Matters in Talent Strategy

Traditional payroll is transactional. But in today’s tight labor market, a smooth, transparent, and responsive payroll process communicates:

Reliability – employees know they’ll be paid correctly and on time

Professionalism – reflects organizational maturity

Employee care – shows you value their contributions

Studies show that pay discrepancies and delayed payments significantly affect job satisfaction and increase turnover—even more so than compensation level (instagram.com, my.employer.seek.com).

2. Challenges SMEs Face in Payroll Management

Pain Point

Impact on Talent

Manual calculations

Errors → distrust, time wasted fixing issues

Compliance complexity

Legal risks and payroll delays

Poor communication

Employees unsure of tax, benefits, or payslip accuracy

No self-service tools

Constant pressure on HR for basic payroll queries

These issues drain HR time, frustrate employees, and damage trust—making your company less competitive in talent acquisition.

Resource image from:

(Screenshot of product video of HRMS https://www.mochi.global/hrms)

3. MOCHI HRMS+ Payroll Features & Talent Impact

MOCHI’s payroll module is crafted to solve these pain points and strengthen talent attraction:

Automated salary calculations

Handles complex items: overtime, deductions, bonuses, allowances

Compliance with LHDN & EPF/SOCSO/PCB/EIS

Auto-updates tax and government contributions

Bulk payslip generation & encrypted distribution

Saves HR hours and ensures confidentiality (mochi.global, nrsplus.com, protegent360.com)

Employee self-service portal

Access payslips, tax forms, and claim statuses anytime

Integration with attendance & claims

Reduces manual data transfer errors

Analytics dashboard

Shows labor cost trends, overtime usage, and bonus eligibilities

These features communicate security and consistency—boosting your employer brand in the eyes of current and future talent.

4. Business & Talent Benefits of Better Payroll

Benefit

How It Helps Talent

Fewer errors

Increases trust and job satisfaction

Faster payments

Enhances reliability and lowers financial anxiety

Transparency & access

Builds trust and reduces HR friction across staff

Professional policies

Reinforces employer credibility and confidence

Stronger employer branding

Helps you stand out in job listings and interviews

5. Customize Payroll as a Recruitment Advantage

Here’s how SMEs can use payroll as a talent attraction tool:

Offer performance-based bonuses with clear payout schedules

Provide transparent pay breakdowns in offers

Enable salary structuring tools for employees to optimize take-home pay

Celebrate consistency ("24‑hr payroll turnaround") as a selling point

Use analytics for market-competitive pay based on data insights

MOCHI HRMS+ gives you the tools to execute this with minimal effort and maximum impact.

6. Real Stories of Using MOCHI HRMS+

Before Using MOCHI HRMS+

After Implementing MOCHI HRMS+

Payroll, attendance, claims, and leave were handled manually or via separate spreadsheets.

Smart Attendance: GPS-enabled mobile clock-in/out; flexible leave and instant claims sync. (https://www.mochi.global/hrms?utm_source=chatgpt.com)

Payroll preparation was slow, error-prone, and required manual statutory filings.

One-click payroll automation: auto-calculates salary, EPF/SOCSO/PCB/EIS, and EA form compliance.

Employees needed to request payslips, leave balances and claim status via email or in person.

Self-service dashboard: employees instantly view payslips, leave, claims, plus mobile access anytime.

HR was tied down with paperwork and fragmented HR systems.

AI-powered workflows streamline attendance, payroll, leave, and organizer/calendar — freeing HR to focus on culture, talent and engagement.

Limited visibility into team status, culture, or overall attendance patterns.

Culture Builder, Real-time reporting & analytics, and integrated calendar improve engagement and workforce planning.

7. Best Practices to Leverage Payroll for Talent

Promote payroll speed and accuracy in job listings

Showcase self-service features during onboarding

Encourage managers to reference pay transparency in performance feedback

Share payroll “wins” on social media—for example, improved delivery speed or error reduction

Use data to build trust: highlight consistent payout records and benefits compliance

💡 Final Word from MOCHI

Payroll excellence is a reflection of how much you value your people. With MOCHI HRMS+, you gain:

Automated, error-free processing

Regulatory compliance

Employee empowerment through transparency

Strategic data insights

That’s not just better payroll—that’s better talent attraction, retention, and engagement.

Let’s show your future hires that your people come first, backed by MOCHI’s reliable, performance-driven systems.

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Talent
How to Build a Scalable Talent Pipeline Without a Big HR Team


Hiring the right people at the right time is one of the biggest challenges for growing companies—especially when your HR team is small or non-existent. Without a scalable recruitment strategy, companies face hiring delays, overworked employees, and missed growth opportunities.

This article offers a practical guide for SMEs to build a strong, repeatable talent pipeline without relying on a large HR department. Backed by MOCHI Technologies’ suite of AI-powered HR tools, we break down essential steps to help you attract, nurture, and retain quality talent—efficiently and sustainably.

What Is a Talent Pipeline?

A talent pipeline is a structured approach to continuously identifying, engaging, and preparing potential candidates for future job openings. Instead of starting from scratch for every new vacancy, a healthy pipeline ensures you always have access to pre-qualified, interested talent.

Benefits of a talent pipeline:

  • ⏱️ Faster hiring cycles
  • 💡 Better quality hires
  • 💰 Reduced recruitment costs
  • 💼 Stronger employer branding

MOCHI Technologies’ HRMS platform supports this continuous engagement through features like AI-powered resume filtering, automated candidate engagement, and integrated job board distribution—making it easy for SMEs to compete with larger companies.

Common Barriers for SMEs Without Big HR Teams

  • Limited time and resources
  • Inconsistent hiring process
  • No dedicated recruitment software
  • Reactive rather than proactive hiring

With MOCHI HRMS, even a lean HR team—or a solo founder—can implement a structured, scalable hiring system without the need for expensive external recruiters.

Step 1: Define Your Future Talent Needs

Don’t wait until a position opens to think about hiring. Work with department heads to forecast what roles you'll need in the next 6–12 months.

Tips:
  • Identify key roles critical to business growth
  • Analyze team capacity and turnover trends
  • Set hiring priorities by urgency and impact

MOCHI’s workforce planning dashboard allows managers to anticipate needs and proactively flag critical hiring gaps before they become urgent.

Step 2: Build Your Employer Brand (Even Without a Big Budget)

A strong employer brand attracts talent before you even post a job ad. Showcase your culture, values, and people across low-cost channels.

Where to build your brand:

  • LinkedIn company page and employee posts
  • Instagram or TikTok office stories
  • Blog articles about company life

Highlight:

  • Career development opportunities
  • Work-life balance
  • Team celebrations and values

MOCHI’s employer branding toolkit helps you design shareable content and careers pages that reflect your company culture and mission.

Step 3: Tap Into Multiple Sourcing Channels

Don’t rely on one job board. Explore multiple sources to diversify your pipeline.

  • 🧑‍🤝‍🧑 Referrals from current employees
  • 🎓 University partnerships or career fairs
  • 👥 Talent communities or alumni networks
  • 🌐 Online platforms like Hiredly, WOBB, JobStreet

MOCHI’s multi-channel posting engine enables you to publish job listings across platforms while consolidating all applicants into one seamless dashboard.

Step 4: Build and Nurture a Talent Pool

Instead of discarding resumes from past applicants, store and tag them for future roles. Engage your talent pool regularly so you stay top-of-mind.

How to nurture your pipeline:

  • Send quarterly email updates or newsletters
  • Share company updates or new openings
  • Invite past candidates to events or webinars

MOCHI HRMS provides automated re-engagement tools and candidate tagging features so you can keep your talent pool active and warm.

Step 5: Standardize the Hiring Process

A clear, repeatable process saves time and creates a better candidate experience.

  • ✔️ Interview templates for each role
  • ✔️ Scorecards with key evaluation criteria
  • ✔️ Decision workflows with clear steps

MOCHI’s customizable interview forms and evaluation templates ensure every hiring manager uses the same benchmarks—eliminating inconsistency and bias.

Step 6: Automate What You Can

Leverage automation to reduce manual work:

  • Auto-reply to applicants with next steps
  • Schedule interviews with booking tools
  • Pre-screen with chatbots or online forms

MOCHI Technologies’ automation suite handles everything from resume parsing and keyword matching to interview coordination and email follow-ups—freeing up time for strategic HR work.

Step 7: Measure & Optimize Your Pipeline Performance

Track what’s working and what’s not. Use data to refine your sourcing strategies and shorten time-to-hire.

Key metrics to monitor:

  • Time to hire
  • 📌 Source of hire
  • 🤝 Offer acceptance rate
  • 💸 Cost per hire

MOCHI’s analytics engine gives real-time insights into candidate flow, hiring bottlenecks, and cost efficiency—helping you continuously improve hiring outcomes.

Summary: Scalable Doesn’t Mean Complicated

ActionResult
Automate sourcingSaves time and broadens reach
Build employer brandAttracts better-fit candidates
Organize your hiring flowPrevents confusion, improves experience
Build talent communityAlways ready for future hiring
Use repeatable assessmentsConsistent and fair evaluations
Intern pipelineNurtures talent from within

💡 Final Word from MOCHI

Hiring doesn’t have to be overwhelming—even without a big HR team.

With the right systems in place, SMEs can compete with larger companies in attracting and retaining great talent. The key is to:

  • ✅ Think ahead
  • ✅ Use simple but powerful tools
  • ✅ Create repeatable processes
  • ✅ Engage your talent pool continuously

MOCHI’s HRMS and AI-powered tools help you:

  • 🧠 Automate routine hiring tasks
  • 📂 Organize all candidate data in one place
  • 📊 Gain insights from real hiring metrics
  • 💬 Deliver a better candidate experience

You don’t need to do everything manually or start from zero every time. Let MOCHI help you build a smart, scalable, and sustainable talent pipeline—so you can focus on growing your business with the right people by your side.

24 Jul 2025
Blog Image
Talent
From Gut Feeling to Data: Evaluating Employees Fairly with Metrics

In the modern workplace, performance reviews play a key role in shaping employee development, rewards, and promotions. Yet many businesses—especially SMEs—still depend heavily on instinct or subjective judgment when evaluating employees. While intuition can be valuable, relying solely on gut feelings introduces bias, inconsistency, and a lack of transparency.

This article explores how companies can transition from subjective evaluations to a more reliable, data-driven approach using performance metrics. By combining measurable goals, peer feedback, and employee sentiment tracking, businesses can make smarter, fairer, and more strategic people decisions.

⚠️ The Risks of Gut-Based Evaluation

Evaluating based on feelings or assumptions opens the door to common biases:

  • Recency bias: Overweighting recent performance over long-term contributions
  • Similarity bias: Favoring employees with similar interests or backgrounds
  • Halo effect: Allowing one good trait to influence the entire evaluation

Such biases not only demotivate employees but can also lead to poor retention and missed development opportunities. Without objective criteria, high performers may feel overlooked while underperformers may escape accountability, creating a culture of inequality.

Why Metrics Matter

As highlighted in research, data-driven evaluations foster accountability and fairness. Metrics provide:

  • Clarity – Employees know what success looks like
  • Consistency – Managers evaluate based on objective data, not opinion
  • Growth – Identifies strengths and development areas accurately

When evaluations are grounded in real data, they eliminate guesswork and promote trust between employees and managers. Employees are more likely to accept feedback, take ownership of their development, and align with team goals.

Companies using structured metrics can better align individual contributions with company goals, building a culture of high performance.

Key Types of Metrics for Employee Evaluation

Metric Type Example Indicators
Goal Achievement % of KPIs or OKRs completed, targets met
Quality of Work Error rates, QA scores, rework needed
Efficiency Tasks completed per week, turnaround time
Collaboration Peer feedback, participation in team activities
Customer Impact NPS, CSAT scores, client testimonials
Behavioral/Soft Skills 360-degree feedback, attitude ratings, adaptability assessments

These metrics are not just numbers—they tell a story about each employee’s contributions and potential. A well-rounded approach combines both quantitative data (like KPIs) and qualitative feedback (like peer reviews).

The Role of 360-Degree Feedback


According to our previous study, integrating 360-degree feedback into performance appraisals enhances fairness by capturing diverse perspectives—from peers, subordinates, and supervisors. This creates a more holistic view of the employee's impact, especially for roles where collaboration and leadership matter.

360 feedback is especially valuable for:

  • Middle managers and team leads
  • Customer-facing roles
  • Employees in cross-functional teams

Tips for Effective 360 Implementation:

  • Keep it confidential to ensure honesty
  • Use standardized questions for consistency
  • Focus on behaviors, not personalities
  • Educate participants on giving constructive feedback



Tracking Sentiment and Engagement

Employee sentiment analysis adds another dimension to your performance approach. While metrics measure what employees do, sentiment measures how they feel—providing deeper context to performance.

Understanding how employees feel (not just how they perform) can:

  • Reveal early signs of disengagement
  • Prevent burnout and quiet quitting
  • Build trust and emotional safety
  • Help tailor personalized development plans

How to Measure Sentiment:

  • Run monthly pulse surveys
  • Use sentiment analysis tools in HRMS+ platforms
  • Encourage open feedback loops and psychological safety

🔧 How to Transition to a Metric-Based System

  • Define clear KPIs for each role and align them with business goals. Ensure they are SMART: Specific, Measurable, Achievable, Relevant, Time-bound.
    Example: "Increase customer satisfaction score by 10% in Q3"
  • Invest in tools for tracking such as MOCHI HRMS+ or spreadsheets.
  • Automate reminders for reviews and feedback collection.
  • Train your managers to interpret data fairly and use it for coaching. Include calibration sessions to reduce rating bias.
  • Make feedback continuous—don’t wait for year-end reviews. Offer monthly or quarterly updates. Recognize small wins along the way.
  • Include employee voice through self-assessments and peer feedback. Allow employees to reflect and set their own goals.

Transitioning to a metric-based system takes time, but it pays off through better retention, performance, and morale.

💡 Final Thoughts

Moving from gut feeling to data doesn’t remove the human touch—it enhances it. When employees know they’re being evaluated fairly, they’re more motivated, loyal, and aligned with company goals.

A metric-driven approach ensures that performance reviews become not just a formality, but a strategic tool to grow both people and the business. It promotes:

  • Fairness
  • Accountability
  • Continuous improvement

These are three essentials for any SME striving to build a resilient, high-performing workforce.

24 Jul 2025
Blog Image
Talent
Why Structured Onboarding Is Critical for Talent Retention

Resource image from: (https://www.google.com/search?q=onboarding++talent+photos&sca_esv=1c6f287694ce84be&udm=2&cs=1&rlz=1C1CHBD_enMY917MY917&hl=en&biw=1536&bih=703&sxsrf=AE3TifPVV-NBoPFziVtbbvA557HXrrx8EQ%3A1750055192270&ei=GLlPaM6nD7W5seMP85fN6Qc&ved=0ahUKEwjOk8nQp_WNAxW1XGwGHfNLM30Q4dUDCBE&uact=5&oq=onboarding++talent+photos&gs_lp=EgNpbWciGW9uYm9hcmRpbmcgIHRhbGVudCBwaG90b3NItdcBULXMAVik1QFwAngAkAEAmAFNoAGRA6oBATi4AQPIAQD4AQGYAgSgAo8BwgIGEAAYBxgewgIFEAAYgATCAgYQABgIGB7CAggQABgHGAgYHpgDAIgGAZIHATSgB_4DsgcBMrgHfcIHBzAuMi4xLjHIBxI&sclient=img#vhid=ClMWPUev7-u1KM&vssid=mosaic

Why Structured Onboarding Is Critical for Talent Retention 

In today’s competitive job market, hiring great talent is only half the battle. The real challenge begins after the offer letter is signed. Many employers assume that once someone is hired, they’ll naturally adapt and perform. But the reality? Without proper onboarding, even the most talented new hires can feel lost, undervalued, or unsure of their role. This leads to early resignations, low morale, and wasted resources.

At MOCHI Technologies, we’ve learned that onboarding is not just an HR formality—it’s a strategic tool for long-term retention and employee engagement. A structured onboarding process helps new hires feel welcomed, supported, and empowered from day one. It provides them with clear expectations, relevant training, and meaningful relationships that build loyalty and confidence.

💡 Studies have shown that employees who experience strong onboarding are 82% more likely to stay with a company and reach full productivity 70% faster. This not only boosts team performance but also protects your company’s investment in recruitment, time, and culture.

In this article, we’ll explore why structured onboarding is a critical piece of your talent retention strategy, how it affects your company’s long-term success, and what actionable steps you can take to build an onboarding process that actually works.


What Happens When Onboarding Fails? 

Resource image from: (https://www.google.com/search?sca_esv=1c6f287694ce84be&rlz=1C1CHBD_enMY917MY917&sxsrf=AE3TifN44550QINZTOs6G4qQct--Daojmg:1750055485513&q=fail&udm=2&fbs=AIIjpHxU7SXXniUZfeShr2fp4giZ1Y6MJ25_tmWITc7uy4KIeoJTKjrFjVxydQWqI2NcOhZVmrJB8DQUK5IzxA2fZbQFrCfZ7DsBw9Vv9Qkv56j2ABF6GkElgaAKyV1xfCXdD_Z15iUVM79T-3xuh1Mj0Peon1PsRAzBxUHExQsK-PeRBwEUDFNzv6TVMSc_t6Cu-NsjQEv7GPCiyb7Qk1pVovxa3C3L_w&sa=X&ved=2ahUKEwi7nbTcqPWNAxWRSGwGHcTZE2YQtKgLegQIEhAB&biw=1536&bih=703&dpr=1.25#vhid=8CGGc1ZxKE8JbM&vssid=mosaic

Here’s the reality:

Common Issue

Impact on the Business

Lack of clarity on role

Employee feels lost and disengaged

No training or support

Delayed productivity, increased mistakes

Poor first impression

Negative word of mouth, weak employer branding

No follow-up or check-ins

Employee feels undervalued, considers quitting

Even worse — when a new hire leaves early, you waste time, budget, and momentum. That’s why onboarding should never be treated as a one-day orientation or a checklist. It’s an ongoing journey that lays the foundation for long-term success.


What Does “Structured Onboarding” Actually Mean? 

A structured onboarding experience is a planned journey, not just a Day One orientation. It’s clear, repeatable, and human-centered.

Here’s what we include at MOCHI Technologies to help new hires feel confident, connected, and aligned:


Step 1: Pre-Onboarding — Before Day One

The onboarding journey begins before the first official working day.

What We Do

Why It Matters

Welcome email with personal message

Creates early excitement and a sense of belonging

Provide schedule for Day One

Reduces uncertainty and stress

Share team intro deck

Helps new hire feel familiar with colleagues

Tip: Pre-onboarding makes new hires feel like they’re part of the team even before they walk through the door.


Step 2: 30-60-90 Day Roadmap

Structured onboarding should have a clear timeline with milestones. At MOCHI, we follow a simple 3-phase framework:

Phase

Focus Area

Example Activities

Day 1–30

Orientation & Tools

Company culture, system training, buddy intro

Day 31–60

Deeper Role Integration

Small tasks, team collaboration, role clarity

Day 61–90

Ownership & Growth

Performance check-in, goal setting, feedback

This plan helps us track progress and ensures the new hire isn’t left figuring things out on their own.


Step 3: Assign a Buddy or Mentor 

We pair every new hire with a MOCHI Buddy — someone from the team who isn’t their manager.

The buddy:

  • Answers day-to-day questions

  • Helps them adjust to team culture

  • Checks in weekly to offer guidance

🧠 Why it works:
Having a go-to person builds trust, speeds up learning, and prevents the feeling of isolation during the early weeks.


Step 4: Set Expectations Early & Clearly

Most early resignations happen not because of the work itself, but because people are unclear on:

  • What they’re responsible for

  • How success is measured

  • Who they can turn to for help

That’s why we define KPIs, working styles, communication channels, and deliverables from Week One.

🔍 Clarity = Confidence = Retention.


Step 5: Two-Way Feedback Loop 

We don’t assume everything is perfect — and we don’t wait until probation ends to check in.

Instead, we run:

  • Weekly 1:1s with team leads

  • A short anonymous onboarding experience survey after 30 days

  • Mid-probation reviews to align on performance and goals

This shows that MOCHI doesn’t just value results — we value growth and communication.


Why Is It Worth the Effort?

Here’s what structured onboarding brings to your company:

Outcome

Business Benefit

Higher employee satisfaction

Reduces early resignations

Faster ramp-up

New hires contribute value sooner

Stronger team culture

People feel they’re part of something bigger

Better employer branding

Great onboarding stories get shared externally

At MOCHI, our structured onboarding has helped improve retention during the critical first 90 days — without needing a large HR team.


💡 Final Thoughts from MOCHI 

Onboarding isn’t just about welcoming someone. It’s about integrating them, empowering them, and setting them up for success.

So if you want to keep the talent you worked so hard to attract, start by designing their first 90 days with care.

Because the truth is simple:
People don’t leave bad jobs. They leave bad beginnings.
Let’s make sure our beginnings are strong. 


24 Jul 2025